Shipping Policy

At Callie Shutter, we are committed to delivering your orders promptly and securely, ensuring your satisfaction with every purchase. Please review our shipping terms and conditions below.

1. Delivery Locations

  • We offer worldwide shipping to most countries.
  • Some remote or restricted areas may not be serviceable. If your location falls outside our delivery zone, we will inform you at the time of order confirmation.

2. Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout.
  • We occasionally offer free shipping promotions, which will be clearly indicated on our website.

3. Delivery Timeframes

  • Orders are typically processed within 1-3 business days after order confirmation.
  • Delivery times vary by location:
    • Domestic Shipping: Estimated delivery within 5-7 business days.
    • International Shipping: Estimated delivery within 7-14 business days.
  • Please note that unforeseen delays (customs clearance or natural events) may extend delivery times.

4. Order Tracking

  • Once your order is dispatched, we will provide a tracking number via email or SMS so you can monitor your shipment’s status.
  • If you have trouble tracking your order, contact us at [email protected].

5. Cash on Delivery (COD)

  • Callie Shutter operates exclusively on a cash-on-delivery (COD) basis.
  • Payment is collected at the time of delivery.
  • Ensure someone is available at the delivery address to receive and pay for the order.

6. Packaging

  • All items are carefully packaged to ensure they arrive in excellent condition. If your package arrives damaged, please contact us immediately.

7. Undeliverable Packages

  • If a package is undeliverable due to an incorrect address or unavailability of the recipient:
    • Our delivery partner will attempt delivery up to three times.
    • If delivery fails after three attempts, the order will be canceled.

8. Customs and Duties (For International Orders)

  • For international deliveries, the recipient is responsible for any applicable customs duties, taxes, or import fees. These charges vary by country and are not included in the product price or shipping fee.

9. Contact Us

For questions about shipping, please reach out to us [email protected].